voco St James Hotel, an IHG hotel
What Guests Say
The staff was attentive and welcoming. Helpful with recommendations. The room was nice. It had comfortable bed and pillows. Easy to use chargers in the lamps.
Saenz
September 2022
everything from start till the end was worthwhile front staff was just so amazing, so thoughtful, humble, kind and respectful very accommodating and made our stay so enjoyable and comfortable like we are just aww by the experience bar/ lounge was good as well cute little pool was therapeutic as well room was so clean cozy and beautiful house keeping staff was also very hygienic and smiling faces we will definitely recommend this hotel to all our friends and family and we are looking forward to stay at the same property in every city we go now onwards keep up the good work kind people we need more humanity and kindness in this world thank you for being you all of you! god bless you all!!stay safe! stay healthy and keep smiling!!
Vandna
August 2022
Excellent staff and location. The hotel was like a little hidden gem in downtown and short walking distance from the French Quarter. Plenty of Southern regional restaurant options within the same block.
Eugene
March 2023
Everything!! I can't say enough good things about this hotel! The location was perfect for us, the staff is amazing and made us feel so welcome and taken care of. Make sure you say hi to Mr . Thomas he's the man that gets things done!
Johnna
April 2023
Close to everything but a little off path to not be as busy. Beds were comfortable and rooms spacious.
Anonymous
March 2022
We enjoyed the helpful staff who did strive to accommodate our needs and requests. Covid got in the way of housekeeping. We had to pickup towels at front desk daily, retrieve room coffee pods & creamers for early or late coffees, and our room accumulated trash was not picked up frequently. I’ll chalk it up to Covid strictures. Hopefully in the future there will be the Coffee Bar Cafe set up and running and maybe an afternoon tea/cocktail hour that the friendly GM Vicki, mentioned in the gorgeous lobby or outside courtyards. GREAT location. Near Mothers for breakfast lunch or dinner, the Elegant delicious Chop House, and there’s a small market to the right then down the block on the left for snacks, etc in our room. Lovely hotel. We’ll come back
Kathleen
October 2021
Kentrell was fabulous. She was very pleasant and informative about the haps around town. Always a smile on her face!!!
Dana
March 2023
It was about 7 blocks from the French Quarter. It was about 2 block from the outlet mall and casino. It was nice.
Luis
March 2022
It's very close to the French Quarter without being so close that there's audible partying. Everything we wanted to see on that side of town was totally walkable and the property itself was beautiful. While some folks might want to stay on Bourbon street, it was nice to feel a little emore secluded from the partying.
Sofia
October 2021
Proximity to all the things I wanted to do. Ease of check in and check out. Ease of answering questions about locations and things around the neighborhood, Front desk got me helped me figure out the tv and gave me an extra blanket for the one chilly night.
Teresa
November 2021
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